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How to give feedback that actually works
Because feedback isn’t criticism - it’s the fuel for growth.


If you’ve ever hesitated before giving feedback, you’re not alone.
Most leaders struggle with it - not because they don’t want to help their teams grow, but because they’re unsure how to say it in a way that inspires rather than discourages.
But here’s the truth:
Feedback isn’t criticism.
It’s a mirror that helps people see what they can’t on their own - and the way you hold that mirror makes all the difference.
Let’s talk about it in quick 2 minutes 👇
🔥Today’s Spotlight
How to give feedback that actually works

Here are four proven simple yet powerful frameworks every leader should know to turn feedback into a fuel for growth, not judgment. Mastering these can help you guide your team with clarity, confidence, and empathy.

1. The COIN method
C – Context: Describe when and where the behavior occurred.
O – Observation: State exactly what you observed (no judgment, just facts).
I – Impact: Explain how it affected the team, project, or outcome.
N – Next Steps: Suggest what can be done differently next time.
🎯 Example:
“In yesterday’s client meeting (Context), you interrupted twice during the discussion (Observation). It made it harder for the team to present our ideas smoothly (Impact). Next time, try waiting until the end to share your inputs (Next Steps).”
Simple. Clear. Non-threatening.
2. The GROW method
Originally a coaching framework, GROW works beautifully for feedback conversations too.
G – Goal: What’s the desired outcome?
R – Reality: What’s happening right now?
O – Options: What could be done differently?
W – Way Forward: What will you do next?
🎯 Example:
“Let’s look at your goal for the next client presentation. You mentioned wanting to make it more engaging (Goal). Last time, you felt you lost the audience midway (Reality). What options do you see to change that? (Options). Great idea - let’s add a short story at the start and test it in the next dry run (Way Forward).”
💬 Use this when you want to develop someone rather than correct them. It invites ownership and reflection.
3. The CEDAR method
A great choice for performance or behavior-related feedback.
C – Context: Set the scene.
E – Example: Give a specific example.
D – Diagnosis: Discuss the reasons behind it.
A – Action: Identify what can be done.
R – Review: Agree on how to follow up.
🎯 Example:
“During the last project handover (Context), the client flagged some missing data in the report (Example). It seems there was a gap in the quality check before submission (Diagnosis). Let’s create a simple checklist to avoid this next time (Action). We’ll review how it went in the next project review (Review).”
🪴 This model turns feedback into a coaching moment, focusing not just on what went wrong, but why it happened and how to improve sustainably.
4. The SBI method
Short and powerful — perfect for quick, on-the-spot feedback.
S – Situation: When and where it happened.
B – Behavior: What the person did.
I – Impact: What result or reaction it caused.
🎯 Example:
“In today’s review (Situation), you jumped straight to solutions without hearing the team’s views (Behavior). That made them hesitant to speak up (Impact).”
🤺 Practice the principle
In your next feedback session, try one of these models, and observe the shift.
You’ll notice how structure turns awkward conversations into constructive ones, and how clarity replaces defensiveness with growth.
Because when feedback is done right, it doesn’t just correct - it inspires improvement.
🪄 The bottom line
Feedback done right doesn’t damage trust - it strengthens it.
Because when people know you’re invested in their growth, they don’t fear your feedback, they seek it out.
Start small. Pick one framework.
And make feedback a habit, not a one-off event.
#Leadership #Communication #Feedback #GrowthMindset #Coaching #PeopleDevelopment #InnoEdge #LeadershipDevelopment #Transformation
♻️If this resonated with you, share it with someone who needs to read this today.
And that’s a wrap for today!
Thank you for reading. See you in the next edition!
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